This notice covers the PSP Dubrovnik website and enquiries made by phone or email. Separate privacy notices or contractual terms may apply to specific business relationships, accounting services and software use.
Who Receives Your Data?
PSP DUBROVNIK d.o.o., Croatian Tax ID (OIB) 23817644407, and PSP net d.o.o., Croatian Tax ID (OIB) 73794418618, both registered at Marka Marojice 33, 20000 Dubrovnik, are separate companies. Depending on whether your enquiry relates to accounting or business software, the relevant company processes the information needed to respond. Contact: info@psp-dubrovnik.hr, +385 20 333 290. Additional registration details are available on the Legal Information page.
What Data Do We Process and Why?
When you contact us by email or phone, we may receive your name, contact details, business name, message and any information you choose to provide. We use this to respond to your enquiry, arrange a demonstration or prepare a business proposal. Depending on the circumstances, the legal basis is taking steps at your request before entering into a contract (GDPR Article 6(1)(b)) or our legitimate interest in responding to business enquiries (GDPR Article 6(1)(f)). Where processing is necessary to meet legal obligations, the relevant legal basis applies.
You are not required to submit information through the website; without contact details or sufficient information about your enquiry, we may be unable to respond. This site does not include an online submission form or automated visitor profiling.
Recipients and Retention
Data may be accessible to staff handling your enquiry and to hosting and email service providers that support the website and communications. Retention depends on the purpose of the enquiry and any contractual or statutory obligations; communications no longer needed for those purposes are removed in line with internal policies.
Website Visits and External Content
The current website does not include Google Analytics, advertising systems or analytics cookies. Depending on its configuration, the hosting provider may process technical access logs for security and content delivery.
On the Location page, the Google map does not load automatically. A connection to Google is made only when you select “Show Google Map”; Google’s privacy policy applies to that content. External links to Google Maps or RetroAppLab lead to services with their own policies.
Your Rights
Under applicable law, you may request access to, rectification or erasure of your personal data, or restriction of processing, and where applicable object to processing or request data portability. For privacy enquiries, please contact info@psp-dubrovnik.hr. You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP).
Last updated: 11 November 2026.